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Service Requests

Service Requests

Service or warranty claim on a hot tub, grill, patio or other project?

Fill out the form below and our Service Department will contact you within 24 hours if received during normal working hours Monday – Friday. If this is an emergency, please call our service department at 704-741-3969. We’re here to help!

If you’ve started a construction project with Fun Outdoor Living after January 1, 2021, and you need to contact us about warranty services, please use the following link: Service Warranty Portal. The email you will use is the email you received updates and information to during your project timeline.

If you need Warranty information for your grill, hot tub or other product, Warranty and Information Sheets are below for your convenience: