Keep the cover closed and fully latched. Your insulated cover is designed to hold heat for hours.
Do not drain the spa. A full unit holds heat better and is less susceptible to freeze damage than an empty one.
Avoid opening the cover. Every peek dumps heat fast—especially on swim spas.
#2 - If the Outage Is Extended (24+ Hours / Extreme Cold)
If the outage lasts longer (24+ hours in extreme cold)
Add extra insulation on top of the closed cover (blankets/towels/tarp).
Swim spas: minimizing heat loss is critical due to larger water volume.
If needed, you may carefully add a small amount of warm (not boiling) water to help maintain temperature.
#3 - Once Power Is Restored
When the power comes back on
Confirm the system powers back on normally and allow time for the water to reheat.
If you see error messages, unusual sounds, or circulation issues, stop use and contact us.
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These tips are general guidance and may not apply to every model or installation. If you suspect freeze damage, see persistent error messages, or circulation is impaired, contact Fun Outdoor Living for assistance. Do not add boiling water or open equipment areas during unsafe conditions.