4.8
 
4.8
 
Top Rated Service 
 
 
 Verified by Trustindex  
Trustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Dennis Tritinger 
 
25 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Fun Outdoor Living recently completed a patio for us. From the time we met with Anthony to the delivery of the hot tub we were continually impressed with their professionalism. The design work by Anthony was outstanding and the finished product looks exactly as we designed. As with any project, there was a hickup, but Andre, the CEO got personally involved and the issue was resolved. This is a top notch company that stands behind their work and the products they sell and service. We recommend them very highly.

Owner's reply
Thank you, Dennis, for sharing your wonderful experience! We're thrilled you enjoyed working with Anthony and appreciated our team's dedication. Your recommendation means a lot to us, and we look forward to assisting you again.
  
 
 
  
 
 
 
  
 
 
 
  
 
 
 
  
+6
 
 
 
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Michael Miller 
 
28 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
The people at Fun Outdoor Living are great to work with. Service is always top notch. I was new to the hot thing so I really needed my hand held with the water setup and how to take care of it. Anytime I had a question Juan was right on top of it.

Owner's reply
Thank you, Michael, for your kind words! We're thrilled to hear about your positive experience with Juan and our team. Providing exceptional service and guidance, especially for new endeavors, is something we strive for.
  
 
 
  
 
 
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Robert Arce 
 
29 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Juan and his team were amazing. He is very knowledgeable. Juan helped us with choosing the right sauna and cold plunge. Highly recommend! They did a great job with the install.

Owner's reply
Thank you, Robert, for sharing your experience! We're thrilled to hear Juan and the team provided exceptional service and guidance. It's great to know you're happy with the sauna and cold plunge installation. Enjoy your new setup!
  
 
 
  
 
 
 
  
 
 
 
  
 
 
 
  
 
 
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Tara Jones 
 
31 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Special thanks to Gage, Clint, Travis and the Fun Outdoor Living team. They did an incredible job with our outdoor kitchen design that perfectly matched our pool, retaining wall and outdoor aesthetic. They worked through a few onsite surprises and completed the project before our big pool party. It was a pleasure working with the team making our dream kitchen a reality.

Owner's reply
We're delighted our team could bring your vision to life and have everything ready for your pool party. It means a lot that you enjoyed working with us! Thank you for taking the time to share your experience, Tara!
  
 
 
  
 
 
 
  
 
 
 
  
 
 
 
  
+2
 
 
 
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Dave R 
 
40 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Fun Outdoor Living was hired to rebuild our deck based on their highly rated reviews, and they earned them. Zane was an excellent salesman, walking us through the whole design process. He listened to us when we talked about what we had envisioned for the project, and he made excellent suggestions. When it came time to build, Brian was our project manager. They both took care of us all the way through the project, openly communicating with us every step of the way. All of their crews were professional; they worked hard, efficiently, and tidily. Zane and Brian were quick to respond and address any problems that came up through the project. They even climbed the ladder to make adjustments themselves, on a Sunday, when it was needed! They did a fantastic job, and all of our neighbors are impressed by the quality of their work and professionalism. We can’t recommend them enough!

Owner's reply
Dave, this is the kind of review that makes our whole team smile. Zane and Brian will love hearing this, especially the part about the neighbors being impressed! We’re big believers that taking care of people matters just as much as building a beautiful space, and it sounds like these guys lived that all the way through, Sunday ladder climbing and all. We hope you enjoy that new deck for many years to come!
  
 
 
  
 
 
 
  
 
 
 
  
 
 
 
  
 
 
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 David Long 
 
41 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Excellent customer service very thorough and explaining every detail relevant to the service call.

Owner's reply
Thank you, David! We're thrilled to hear you found our customer service thorough and informative. Your feedback motivates us to continue delivering exceptional support to our valued customers.
  
 
 
  
 
 
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Mark Janik 
 
56 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
We highly recommend Fun Outdoor Living! They completely transformed our backyard with a waterfall/pond, fire pit area, extended patio pavers and hot tub. They felt like family and the customer service was exceptional. Ken, Julia, Nick and Gage built our backyard like it was going to be theirs! They exceeded our expectations at every step and the price was very fair. Can’t say enough great things about this team!

Owner's reply
Thanks so much, Mark! Reading this made our day. We love hearing that the team felt like family, and we'll make sure Ken, Julia, Nick, and Gage see your kind words. Enjoy that backyard, and we hope it's the setting for a whole lot of great memories with family and friends!
  
 
 
  
 
 
 
  
 
 
 
  
 
 
 
  
+1
 
 
 
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Linda Testino 
 
63 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Hot tub repair went as planned.  Friendly, thorough and neat process.  Came on time and provided all items!  Definitely would recommend.  Jose was amazing and did our repair quickly and efficiently!!

Owner's reply
Thank you for your review, Linda! Enjoy your brand new hot tub!
  
 
 
  
 
 
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Becky Hopper 
 
83 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Jose was amazing and super super knowledgeable and excellent customer service!!!

Owner's reply
Becky, thanks so much for the awesome review! We'll make sure Jose sees your kind words. We're so glad his knowledge and customer service made such a great impression. Thanks again for the 5 stars!
  
 
 
  
 
 
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Benjamin Frias 
 
124 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Juan and Paul at this location were extremely friendly and helpful, Juan helped me pick out the right hot tub for our backyard and we are loving our purchase. Jeff and the delivery team were extremely professional and did a phenomenal job installing it in our backyard. I would highly recommend going here if you’re looking to upgrade your backyard space!

Owner's reply
Thank you so much, Benjamin! We love hearing this. So glad Juan and Paul helped you find the right hot tub for your backyard, and that Jeff and the delivery team made the installation experience a great one too. We’ll be sure to share your kind words with the whole team. Enjoy your new backyard upgrade—we appreciate the recommendation! ♨️🙌
  
 
 
  
 
 
 
 
 
 
 
 
 Posted on Facebook  
 
  
 
 
 Mark Janik 
 
56 days ago
 
 
 recommendsTrustindex verifies that the original source of the review is Facebook. 
We had the great folks from Fun Outdoor Living completely transform our backyard into a complete outdoor fun zone. They designed a beautiful waterfall/pond, extended our backyard with pavers and installed a hot tub. Gage and Nick did a terrific job in designing the waterfall. They checked in with us every step of the way. It felt like they were building something in their own backyard. They built something we are very proud of and we’ve received many compliments from family, friends and neighbors. Ken and Julia were outstanding with setting us up with our hot tub. Julia has been very helpful in understanding how to maintain and work it. Even “after the sale” they have been very helpful and responsive. My wife and I feel like the folks from Fun Outdoor Life are family. We highly recommend them!!
  
 
 
 
 
 
 Posted on Facebook  
 
  
 
 
 Jennifer Tasevoli 
 
404 days ago
 
 
 recommendsTrustindex verifies that the original source of the review is Facebook. 
We had a great experience with Fun Outdoor Living! Our Project Manager Clint was amazing and went above & beyond for our project. He checked in daily on our project and always kept me in the loop with what’s going on. We would definitely recommend Fun Outdoor Living to our friends and family!
  
 
 
 
 
 
 Posted on Facebook  
 
  
 
 
 Mark L. Clark 
 
466 days ago
 
 
 recommendsTrustindex verifies that the original source of the review is Facebook. 
We bought a hot tub from Fun Outdoor Living through a special they were having with our local Mooresville Costco. Overall it was a good experience and we love the new salt system and the Hot Spring tub. With the tub installation, FOL also expanded our paver patio. Go into your project with realistic expectations, as there will likely be installation or delivery relations. Jacob worked closely with us up until the end to insure we were happy with the product, delivery and the installation. If we had it to do all over again, we’d work through Fun Outdoor Living again.
  
 
 
 
 
 
 Posted on Facebook  
 
  
 
 
 Alison Dellett Conover 
 
808 days ago
 
 
 recommendsTrustindex verifies that the original source of the review is Facebook. 
We like our hot tub.  But after having it a few months I can say w certainty that we should not have gotten the one w the IQ system.  It’s a complete waste of money. It hasn’t worked properly even once.  And we’ve struggled to regulate our chemicals from day one. The idea of a salt water system is great but it’s been a struggle.

Owner's reply
I agree just wait till u need service they want 179.00  just to come out and you must add taxes to that.
  
 
 
 
 
 
 Posted on Facebook  
 
  
 
 
 Kenneth Thorne 
 
1364 days ago
 
 
 recommendsTrustindex verifies that the original source of the review is Facebook. 
Staff is knowledgeable and friendly. Zack took the time to answer all of my questions about initial hot tub set up. I would highly recommend this store.
  
 
 
 
 
 
 Posted on Facebook  
 
  
 
 
 Charles Allen 
 
1595 days ago
 
 
 recommendsTrustindex verifies that the original source of the review is Facebook. 
Andrey was amazing and walked us through the entire process with our Hot Tub. Their customer service is outstanding. Would highly recommend them for any outdoor project.
  
 
 
 
 
 
 Posted on Facebook  
 
  
 
 
 Nicole Barrow Patterson 
 
1619 days ago
 
 
 recommendsTrustindex verifies that the original source of the review is Facebook. 
We have nothing built yet, but really appreciate the customer service provided by Gage in his recent visit to our home. Looking forward to working with him and the rest of the company. Thank you!

Owner's reply
Thank you so much for the feedback! We think highly of Gage too, and look forward to doing a great job on your project!
  
 
 
 
 
 
 Posted on Facebook  
 
  
 
 
 Andy Glass 
 
1624 days ago
 
 
 recommendsTrustindex verifies that the original source of the review is Facebook. 
My wife and I visited the Winston-Salem location. Caroline was an amazing sales associate who answered all of questions.  She was very patient with us went above and beyond when she did not have to. We ended up buying the Limelight Prism Salt Water System. I am very satisfied with our purchase and will recommend Caroline and this location to other people.
  
 
 
 
 
 
 Posted on Facebook  
 
  
 
 
 Dale A. Janik 
 
1902 days ago
 
 
 recommendsTrustindex verifies that the original source of the review is Facebook. 
Fun Outdoor Living built a beautiful pergola, with a ceiling, that transformed our unusable, hot patio into an attractive living space. The personnel are very professional, supportive and honest, and they build a very high quality product. We give them our strongest recommendation.

Owner's reply
Hi Dale, we are so grateful for your kind words! We work very hard to ensure that our customers leave satisfied and we are always happy to hear we were successful. Thanks for sharing your review with us and the community! #FunOutdoorLiving 😀
  
 
 
 
 
 
 Posted on Facebook  
 
  
 
 
 Roy Bacot 
 
1916 days ago
 
 
 recommendsTrustindex verifies that the original source of the review is Facebook. 
Can’t say enough about Fun Outdoor Living!!!  Highly recommended.  Our previously unusable backyard has now become our favorite spot to be thanks to Andre, Oscar and team. Andre worked with us through several iterations of plans looking to maximize the views while dealing with a number of challenges including steep inclines & minimal access.  He provided a number of options and would offer up suggestions to make things that we wanted more economical or better alternatives to achieve the same end goal. Oscar, John and Oscar Jr. completed the work quickly and left the area tidy each night. Andre was accessible and flexible - meeting with us on the weekends and evenings.  Hot tube arrives next month to complete the project.

Owner's reply
We are thrilled to have you as part of the #FunOutdoorLiving family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon! 😃